The agreement, in full.

1. The parties and contract information

These terms govern the private vehicle sourcing service. Shakir Sourcing is a trading name. The individual agreement issued to the client must state the formal legal operator name, service address, company number if applicable and VAT status before any paid instruction is accepted. If those details are missing, the client must not sign and Shakir Sourcing must not begin paid work.

The service contact is admin@shakirsourcing.com. The client is the person named in the private sourcing instruction.

2. When the agreement begins

A public enquiry asks for an introduction only. It does not create a client relationship, reserve capacity or authorise work. The service is divided into three separately recorded stages. A stage begins only when Shakir Sourcing issues its individual instruction and the client accepts it.

The signed stage instructions, these service terms, the privacy notice and the final negotiated vehicle approval form the agreement. If they conflict, the specific written terms in the latest signed individual instruction take priority.

3. The three service stages

Each stage has its own scope, acceptance, early-start choice, cancellation record and completion time. Completing or ending one stage does not undo work properly completed in an earlier stage.

Shakir Sourcing does not guarantee that a suitable vehicle will be found, that a dealer will accept an offer, that a particular saving will be achieved or that a vehicle will remain available.

• Stage 1, finding cars: clarify the brief, research the market, assess available evidence and present an agreed shortlist for the client to consider.
• Stage 2, negotiation and agreement: after the client selects a vehicle and separately authorises negotiation, approach the supplying dealer, negotiate the commercial position and issue the exact vehicle, price, verified saving and fee for final client approval.
• Stage 3, post-approval: after the negotiated vehicle is approved, coordinate the dealer introduction and handover and, only when separately selected, manage approved preparation, protection, servicing, repairs, storage or transport.

4. Shakir Sourcing is not the vehicle seller

Shakir Sourcing acts on the client’s side as a sourcing and negotiation representative. It does not own the vehicle, hold public stock, receive the vehicle purchase price or become the supplying dealer. The vehicle contract, deposit, balance and any dealer finance or warranty are directly between the client and the supplying dealer.

The supplying dealer remains responsible for the vehicle description, title, roadworthiness, statutory consumer rights and its own products. Shakir Sourcing does not provide regulated credit, insurance or legal advice unless separately authorised and permitted to do so.

5. Client responsibilities

• Provide accurate identity, contact, budget, funding and vehicle requirement information.
• Tell Shakir Sourcing promptly if the brief, budget or authority changes.
• Review the vehicle dossier, dealer documents, inspection information, price, fees and final instruction before approval.
• Make the final purchase decision and pay the supplying dealer directly.
• Do not rely on a vehicle as reserved until the supplying dealer confirms it in writing.
• Provide lawful instructions and respond reasonably promptly when timing affects availability or price.

6. Fees, saving and approved costs

The Stage 1 instruction states the retainer. The retainer is earned when Shakir Sourcing completes Stage 1 by delivering the agreed shortlist. If the client proceeds to Stage 2, that retainer is credited once against the acquisition commission and is not charged twice.

The Stage 2 negotiated vehicle approval states the dealer asking price used for the engagement, the agreed vehicle price, the verified direct saving and the Shakir Sourcing fee before the client approves the car. The acquisition commission is 20% of the verified direct saving, not a percentage of the vehicle value. It is earned when the client approves the negotiated vehicle and instructs Shakir Sourcing to progress the dealer position.

Stage 3 dealer introduction and handover coordination follows the approved Stage 2 position. Any fee for managing approved third-party work is 20% of the specific approved third-party cost and applies only where the client expressly selects that work and approves its cost. VAT treatment is shown on the issued invoice once the operator’s VAT status is confirmed.

No changed price, fee, scope or third-party cost binds the client until it is clearly shown and approved. Invoices are payable by the due date stated on them. Vehicle deposits and balances are never payable to Shakir Sourcing.

7. Fourteen-day cancellation right for each stage

A consumer who accepts a service stage at a distance normally has 14 days to cancel that stage without giving a reason. The cancellation period for that stage begins on the day after its instruction is accepted and ends 14 days after acceptance.

To cancel an active stage, use the cancellation control in the private account or send a clear statement to admin@shakirsourcing.com. The model form below may be used but is not compulsory. A cancellation is effective when it is sent. Shakir Sourcing records the stage, time, method and whether it was within that stage’s statutory period.

8. Starting work during the cancellation period

Shakir Sourcing will not begin a paid stage during its 14-day period unless the client expressly requests an early start for that stage. If the client cancels after making that request, the client must pay a reasonable amount for the service properly performed in that stage up to the cancellation time. The amount will be proportionate to the agreed stage and supported by the acquisition record.

If a stage is fully performed during its cancellation period after the client expressly requested an early start and acknowledged the consequence, the statutory cancellation right for that completed stage is lost once full performance is complete. This does not affect rights where the service was not performed with reasonable care and skill.

9. Ending the agreement after the cancellation period

After the statutory period, either party may ask to end the instruction by writing to admin@shakirsourcing.com or through the private account. Shakir Sourcing will stop future work as soon as reasonably possible and confirm any properly earned fee, approved third-party commitment or non-refundable dealer cost. Ending the sourcing instruction does not automatically cancel a separate vehicle contract or reservation with a dealer.

Shakir Sourcing may suspend or end the service for non-payment, unlawful or abusive instructions, misleading information, loss of required authority, or a serious breach that is not corrected after reasonable notice. Records are retained as described in the privacy notice.

10. Changes and chosen vehicle approval

No vehicle is purchased or reserved by Shakir Sourcing. When a client chooses a car, the private area shows the specific vehicle, supplying dealer, asking price, agreed price, saving, fees and any approved third-party work. The client must give separate approval before Shakir Sourcing proceeds with the dealer introduction or instruction.

A material change to the vehicle, price, dealer, fee or approved work reopens the relevant approval. Previous approval history remains in the audit record.

11. Protection of an introduced negotiated position

If Shakir Sourcing identifies a specific vehicle and dealer and communicates a negotiated position during Stage 2, the client must not use that exact introduction or negotiated position to avoid the agreed acquisition commission. If the client or a person acting for the client completes that exact transaction within 90 days of the position being communicated, the Stage 2 commission remains payable, less any Stage 1 retainer credit.

This term does not prevent the client from buying a different vehicle, dealing with another dealer, or ending the instruction. It applies only to the specific vehicle, dealer and commercial position introduced and recorded by Shakir Sourcing.

12. Communications and durable records

The client agrees that instructions, notices and documents may be delivered through the private account and by email to the approved address. Signed terms, timestamps, versions and cancellation records are retained against the acquisition. The client can download or print the accepted agreement for permanent storage.

13. Complaints and service standard

Complaints should be sent to admin@shakirsourcing.com. Shakir Sourcing will acknowledge the complaint within two working days, investigate it fairly and aim to provide a final response within 14 days. If more time is reasonably needed, the client will be told why and when to expect the response. Any available independent alternative dispute resolution option will be identified in the final response.

14. Liability and consumer rights

Shakir Sourcing is responsible for foreseeable loss caused by its failure to use reasonable care and skill or by breach of the agreement. It is not responsible for loss caused by inaccurate client information, a dealer or third party outside its reasonable control, a client decision made against recorded advice, or a vehicle becoming unavailable before dealer confirmation.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded. Nothing limits the client’s statutory consumer rights.

15. Privacy, law and enforceability

Personal information is handled under the Shakir Sourcing privacy notice. If any term is found unenforceable, the remaining terms continue. A delay in enforcing a right does not waive it. No person other than the client and the legal operator may enforce this agreement unless the law says otherwise.

The agreement is governed by the law of England and Wales. A consumer may bring proceedings in the courts applicable to their part of the United Kingdom. Mandatory consumer protections continue to apply.

Model cancellation form

To: Shakir Sourcing, admin@shakirsourcing.com. I give notice that I cancel Stage [1, 2 or 3] of my private vehicle sourcing service. Client name: [name]. Account or acquisition reference: [reference]. Address: [address]. Date the stage instruction was accepted: [date]. Date of cancellation: [date]. Signature: [only if sent on paper].